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SCT FAQs and Knowledgebase Categories |
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| The SCT knowledgebase is organized into different sections; please select the category that you are looking for info on. You can also search the entire SCT knowledgebase by entering keywords in the navigation bar beside this text. |
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 | Articles |
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 | How to Update the FW & Tune Rev on X3/SF3/Livewire | |
| This is a step by step guide for updating the fimware and tune revision, everything you need to know is listed below. Follow it step by step, Note: Install the software then check the firmware version on your tuner vs the website. If you already have |
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| What does the Error: '1017 Upload Stock Failed' mean? | |
| 1017: Upload Stock Failed
This error indicates that the tuner was Unable to upload the stock file. The solution is different based on which tuner you are using.
GM SF3/X3 - Solution
Confirm that your tuner h |
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| How to Check/Manually Install Drivers | |
| If a Tuner was plugged in before the software was installed it may be necessary to install the drivers manually. A sign of this is if you see Errors coming up when trying to use the functions of the X3/Livewire Updater. “Failed to Write Data” "Connect |
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| How do I unlock my tuner? | |
| If you have a locked tuner and want to know how to get it unlocked and your vehicle is available.
This is how you do it: (locate the section for your tuner below)
If the original vehicle that the programmer has been locked |
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| What does the Error '1027 Incorrect Vehicle' mean? | |
| 1027: Incorrect Vehicle
The vehicle you are attempting to tune is not the vehicle that the Device is locked to.
Solution:
Return the original vehicle to stock to unlock the Device and this will allow it to program another vehicle.
If the origin |
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| How do I load Email Tunes onto my X3/SF3, Livewire, TSX, GM SF3 3415 or X3 3400 Tuner? | |
| Here is a Step by Step Process for loading Custom Tunes onto your tuner.
PLEASE NOTE: For all USB devices, printers, scanners, SCT tuners, etc. You always want to install the software before plugging the device other wise you have |
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| How to Save a Copy of Stock File. | |
| HERE ARE INSTRUCTIONS FOR SAVING A COPY OF YOUR STOCK FILE, LOCATE THE TUNER YOU ARE USING AND FOLLOW DIRECTIONS LISTED:
FOR THE FORD X3 3000, SF3 3015, GM SF3 3100, LIVEWIRE 9600, 9621, 9623, and 9625:
INSTALL THE SOFTWARE |
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| How to Correct Speedo on 6.4 Diesel. | |
| Here is a very helpful document that explains how to adjust options and how to calibrate your Speedometer after Tire or Axle Changes:
CLICK HERE FOR HOW TO ADJUST OPTIONS PDF |
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| How to Reset Changes. | |
| SCT Tuners Lock to the Vin of a single vehicle. You cannot use the tuner on a second vehicle until the original vehicle has been returned to stock. The tuners come with 5 changes (DCX Tuners 3 Changes); Each time you return a vehicle to stock, and pr |
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| How to Setup Analog - On Device. | |
| External Input Analog Setup. This feature allows you to setup 2 external analog 0-5V signals to be data logged or displayed on the Performance Monitor screen.
First You need to scroll the Jog Wheel until the Performance Data Menu is up (I |
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| How Do I Check for Engine Codes? | |
| Reading & Clearing Diagnostic Trouble Codes.
This menu allows you to read and clear diagnostic trouble codes found in the vehicle PCM. This menu also allows you to read the vehicle strategy for custom tuning. If a "Check Engine" light or Service lig |
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| Diesel Tune Revision Options Explained. | |
| Diesel Tune Revision Options (Available options vary by vehicle)
Street: This is used for general performance increase and is more conservative than the performance file. It will give a significant power gain over stock, but still |
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| What does the Error: '1031 No Monitor Icons' mean? | |
| 1031: No Monitor Icons:
There are no icons loaded onto the device, you may have recently formatted the device.
Solution:
Go to the Tech Support Section of the website and hit Get Updates.
-For Section 1: Pick your product,
-For Section 2: Select |
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| What does the Error: '1037 Stock File Corrupted' mean? | |
| 1037: Stock File Corrupted:
Stock file not found or corrupted, this may be caused by updating your unit without returning to stock first.
Solution: You will need to contact SCT Tech Support. |
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| What does the Error: '1014 Stock File Not Found' mean? | |
| 1014: Stock File Not Found:
Stock file not found or corrupted, this may be caused by updating your unit without returning to stock first.
Solution: You will need to contact SCT Tech Support. |
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| What does the Error: '1011 Can't Allocate Memory' mean? | |
| 1011: Can't Allocate Memory:
Memory allocation error, can be caused by using out dated firmware while in monitor mode.
Solution:
To fix this you will need to format and update your Device Firmware and Full Tune Revision.
For help formatting and upd |
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| What does the Error: '1013 No Strategy' mean? | |
| 1013: No Strategy:
Failed to read strategy.
Solution:
If the vehicle has a Roush, Saleen, or Ford Racing flash on the computer. It will need to be custom tuned by one of our custom tuning Dealers. |
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| What does the Error: '1018 Read Strategy Failed' mean? | |
| 1018: Read Strategy Failed
Unable to upload strategy tune file.
Solution:
If the vehicle has a Roush, Saleen, or Ford Racing flash on the computer. It will need to be custom tuned by one of our custom tuning Dealers. |
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| What does the Error: '1023 No Custom Tune' mean? | |
| 1023: No Custom Tune:
No custom tunes currently installed on the device.
Solution:
If you are going to be using Custom Tunes, you either need to load the custom tunes that were sent to you by your custom tuning dealer, or purchase custom tunes fr |
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| What does the Error: '1000 Preloaded Tunes Blocked' mean? | |
| 1000: Preloaded Tunes Blocked:
Preloaded tunes blocked, must use a custom tune from one of our custom tuning Dealers.
Solution:
Contact one of our custom tuning dealers and get custom tunes for your vehicle.
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| What does the Error: '1033: Low Vpp' mean? | |
| 1033: Low Vpp:
This means vehicle not connected or low battery voltage.
Solution:
Try connecting a battery charger while tuning the vehicle. |
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| What does the Error: '1030: No Icons' mean? | |
| 1030: No Icons:
There are no icons loaded onto the device, you may have recently formatted the device.
Solution:
Go to the Tech Support Section of the website and hit Get Updates.
-For Section 1: Pick your product,
-For Section 2: Select Device |
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| What does the Error: 'No Vehicle Attached to Device' mean? | |
| 1028: No Vehicle attached to Device:
Device is not connected to the OBDII Port of the vehicle, plug in device.
Solution:
Plug in device to the vehicle, or check connections for power and ground if device is already connected.
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| What does the Error: '1032: Low Battery Voltage' mean? | |
| 1032: Low Battery Voltage:
Vehicle not connected or low battery voltage.
Solution:
Try connecting a battery charger while tuning the vehicle. |
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| Index is Outside the Bounds of Array | |
| If you receive the Error: "Index is Outside the Bounds of Arrary" when attempting to load Custom Tunes...
This is most commonly caused by the file being corrupted during upload or download from email.
First try re-downloading the |
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| Error MSCOREE.DLL Not Found | |
| If you receive error mscoree.dll not found when attempting to install an SCT software application...
This error indicates that your computer does not have Microsoft's .Net Framework Installed.
This application must be installed on |
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